FAQs

1. General Questions (FAQ)

Q: How long does the battery last?
A: Up to 30 hours of continuous use on a full charge.

Q: Do the headphones have noise cancellation?
A: Yes, equipped with Active Noise Cancellation (ANC) for an immersive experience.

Q: Can I connect to multiple devices?
A: Yes, Clevono supports multi-device pairing.


2. User Guide

  • Power On/Off: Press and hold the power button for 3 seconds.

  • Bluetooth Pairing: Turn on the headphones → select “Clevono” from your device’s Bluetooth list.

  • Quick Controls:

    • Single press: Play/Pause or Answer call

    • Double press: Next track

    • Press and hold 2 seconds: Activate voice assistant

(Full details available in the included user manual.)


3. Contact Support

  • Email: support@clevono.com

  • Hotline: +1 (xxx) xxx-xxxx

  • Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+7)


4. Warranty Policy

  • 12-month official warranty for all products.

  • 7-day replacement for manufacturing defects.

  • Full repair and genuine parts support.